Job Description

Job Description

Job Description

Job Title: Courier, Freight, and Driver Dock Support SpecialistReports To:

This role reports to the Client Services Supervisor, Client Services Manager, or equivalent leadership.

Job Overview:

As a Courier, Freight, and Driver Dock Support Specialist at SPS Global, you will be integral to our logistics and distribution operations, focusing on delivering top-notch courier and freight services. This position involves detailed coordination and execution of parcel and mail delivery across various locations, ensuring operational efficiency and excellent service delivery. The role supports SPS Global's commitment to leveraging innovative solutions in our global outsourcing services.

Key Responsibilities:

• Courier and Delivery Excellence: Navigate predefined routes via automobile to deliver mail and parcels, ensuring timely and safe delivery.
• Freight Handling: Manage the loading, unloading, and proper distribution of freight, adhering to safety and efficiency protocols.
• Operational Support: Serve as a critical point of support for dock operations, including assisting with the organization and management of shipping and receiving areas.
• Vehicle Maintenance: Responsible for the routine maintenance and operational readiness of delivery vehicles, including inspections and compliance with all safety regulations.
• Documentation and Compliance: Maintain accurate logs and time stamps for items received and delivered, supporting chain of custody requirements and ensuring compliance with company standards.
• Client and Employee Engagement: Provide exceptional customer service to both clients and SPS employees, enhancing the professional image of the company.
• Additional Support: Proactively seek out additional tasks during downtime and provide support across various operational areas as needed.

Competencies:

• Strong verbal and written communication skills.
• High-level customer service orientation with a focus on professionalism and efficiency.
• Ability to manage multiple tasks and adapt to changing priorities.
• Proficiency in using technology to track deliveries and maintain records.
• Solid organizational and time-management skills.

Qualifications and Education Requirements:

• High School Diploma or equivalent required.
• 2+ years prior work experience in courier, freight handling, or similar roles preferred.
• Current state-issued driver's license with a clean driving record.
• Must be able to work assigned hours as determined by the manager.

Physical Demands:

• The role requires physical activity including lifting, bending, and maneuvering freight up to 60 lbs.
• Must be able to stand, walk, bend, kneel, and sit for extended periods.

Travel:

Local travel is a fundamental part of this role.

Other Duties:

This job description is not exhaustive and may be updated as needed to reflect changes to duties, responsibilities, and activities.

This revised job description focuses exclusively on the courier, freight, and dock support aspects of the role at SPS Global, emphasizing operational and logistical responsibilities essential for the position.

Pay Range

$23.72—$25.17 USD

WHAT WE OFFER

• Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!
• Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!
• We Recognize Talent: We offer a variety of recognition programs for all levels of employees!
• Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off.
  • Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering.

About SPS

SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe.

In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies.

SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers.

At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity.

SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by law.

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Job Tags

Temporary work, Work experience placement, Local area,

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