**JOB POSITION**
**Freight Forwarder Import Transportation Coordinator**
Elk Grove Village, IL
**OVERVIEW**
Built on a foundation of excellence to the client, to each other, and in the community, Flat World Global Solutions is a business that helps turn supply chains into a strategic advantage. Through our operating units of Domestic, International, Over the Road, Parcel, Warehouse Distribution, Crating, and our in-house IT development firm Prologue Technology, the Flat World team delivers excellence to our clients daily!
Flat Worlds International division is seeking a Freight Forwarder Import Coordinator to join its growing team in Elk Grove Village, IL. The ideal candidate is an excellent self-starter who will be responsible for creating and executing international air and ocean shipment bookings and resolving issues that mitigate the impact to our clients. The goal of our team is to ensure operations are carried out productively so-as-to ensure profitability and sustainable growth.
* Effectively schedule bookings for international shipments and assist customers and vendors with questions, concerns, request, tracking and tracing.
* Maintain profiles for existing customers and/or create new profiles in company database including rates and services sold, delivery information, special instructions for classification / OGA and any other requirements pertaining to the individual customer.
* Provide customers with shipping information, inbound/outbound transaction and inventory status.
* Receive, process, and file documents from the customer, shipper, or overseas agents.
* Obtain required information pertinent to processing/filing customs entry, and review for accuracy.
* Process customer invoicing and assist with receivables of assigned accounts as necessary.
* Maintain relationships with partners/vendors/suppliers.
* Follow client(s) SOPs with excellence.
* Process bonds and maintain POAs for new clients.
* Provide back-up for other members of the Import Team.
* Complete other tasks and projects as assigned with excellence.
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**Essential Functions**
**Qualifications / Skills / Experience**
* Proven experience in an Import Operations or relevant role.
* One or more years of operational knowledge of Cargo Wise platform experience, a plus.
* Familiarity with company policies and legal guidelines of the field.
* Excellent communication and interpersonal skills.
* Entry writing knowledge.
* Outstanding organizational skills.
* Ability to effectively communicate with all levels of the organization.
* Knowledge of MS Office products.
* High school diploma; BS/BA in management or relevant discipline a plus.
* A competitive salary
* Excellent health benefits package including no cost dental coverage for employee (additional cost will apply to add dependents)
* Profit sharing program
* Work Life balance with above average PTO plan
* Company-wide employee appreciation activities
* Youll join an organization acknowledged as Top Place to Work
* Intentional Positive Uplifting Culture of Success
* Company matched 401K (fully vested after 1 year of employment)
*This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.*
To learn more about Flat World Global Solutions and why we have been nominated in the Saint Louis Top Workplaces in 2018, 2019, 2020 and 2021, check us out at
*We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran status, or any other protected status.*
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