Job Description
NOTES - Looking for someone with experience dealing with the Military as a customer. Tech savvy. Someone who can understand the customers problem and provide a solution.
Engineering background. Any DAU courses a huge Plus! This is NOT a sales role. Anyone with a sales background will be rejected. This is more like a Customer Support / Regional Manager role focusing on working with program managers, engineers, technicians, USG leadership acting like a business unit manager.
Hybrid/Remote is okay as long as they are located near a key customer.
GENERAL WORK SCOPE Key focus areas for the task will be coordinating with the Engine bill of material and act
as the regional manager for all engine sustainment programs.
Secondly working with US Navy RM on activities and working with the PI&R Client RM on
expediting PI&R programs for all services.
Representative shall provide interface on behalf of Client with customers at DLA, USAF,
Navy, Army and Coast Guard as needed supplementing the lead regional manager (RM)
for the Military Business Unit within Customer Support Operations.
Representative may be required to visit other Department of Defense installations from
time to time, Client offices or other corporations as mutually agreed by Parker and
Representative officials.
Identify opportunities and requirement consistent with Parkers business objectives and
capabilities.
Participate in the development of business acquisition and growth strategies.
On an as-required basis, contribute to Parkers preparation of briefings, presentations
and proposals.
Maintain close personal contact with MBU Regional managers within the business
development team and coordinating efforts as needed with Procurement, Program
Management, Item Management, Engineering, Account Managers, and other customer
personnel as necessary to understand potential procurements or assist in bidding
process, along with managing positive relationships between customer and Parker sites.
To the extent necessary, provide liaison between Parker and customer personnel to
secure and foster good public relations.
As necessary, serve as an advisor for Parker during the performance of contracts.
Assist in interpretation of regulations and policies pertaining to Parker activities.
Devote an average of 24-32 person-hours per week in support of this Representative
Agreement.
OPERATIONS: Provide representation and customer interface for Parker at assigned customers.
o Coordinate with each MBU Client Lead regional manager on tasks and programs to
be worked and grown prior to interfacing with customers
Provide on-site customer service for Parker products and systems as
issues occur
Schedule technical and team meetings to facilitate the exchange of
information with customers
Assist in timely communications between customer and Parker
Focus on improved relationship; Coordinate team meetings (internal and
external) to ensure constant face to customer. Daily/weekly/monthly
engagement with assigned key customers to stay on top of any issues or
concerns
Develop and maintain close personal contact with customers buyers,
managers, and technical individuals
Participate in business acquisition including the development of strategies
and capture plans
Resolve day to day issues with key customers
Develop a grown plan for programs that are currently not being worked or
addressed by the MBU RM
Gain voice of the customer and report back to the lead RM to jointly
develop a strategy enabling growth and protecting Parker BOM
Actively search and seek out PI&R opportunities
Work with other industry reps to keep Parker updated with Industry trends and activities
All correspondence between yourself and Parker should be conducted through Parker
email system.
Protect Parker intellectual property.
Provide accurate and timely information to customer on divisions order progress as
needed to grow the relationship
Review SAM.gov, DIBBS and other bid boards for opportunities for Parker growth
Provide an ECR report (activity report) monthly
o Forward ECR report to Bill Smith by 5th working day of each month
Focus on developed plan to recapture lost sales within the military team.
Focus a strategy identified and developed for capturing spares leakage.
Identify and participate in programs that are price to win programs.
Develop and present plan to grow business within USG and CSO current structures.
Research business opportunities for future Parker awards.
Develop plan for recapturing lost sales to third party (IE: kitting companies and logistic
firms).
Nesco Resource and affiliates (Lehigh G.I.T Inc, and Callos Resource, LLC) is an equal employment opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status, or any other legally protected characteristics with respect to employment opportunities.
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